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Level 1

4 points

iPad is frozen and won't update or restore

I went through the steps to update, and when that failed, to restore the iPad and it said an unknown error 4010 occurred.

Posted on Jul 5, 2021 6:56 PM

Top-ranking reply

Community+ 2024

Level 10

289,780 points

Posted on Jul 6, 2021 4:51 AM

Whilst this support page does not explicitly refer to error #4010, Apple Support are known to recommended its guidance:

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