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User profile for user: Alex_T12
Alex_T12 Author
User level: Level 1
8 points

calls on other devices fail iOS 14.6

Hello everyone

I have been having this issue with calls on other devices since the last update to 14.6. It is mostly with cellular rather than FaceTime but all calls seem to fail when `I try to use other device as sound source. Initially I thought it was my iPad at fault but I just got a MacBook Air and `I still get the same failed message.

I use iPhone 12 Pro iOS 14.6 and tested the same with iPhone 11 Pro max iOS 14.6

when I try to make a call on the Mac or on the iPad Os 14.6 I get "call failed, your iPhone needs to be connected twosome wifi network" or just "call failed try again".

This happens also when I receive a call on the iPhone and try to send it to the iPad.

I spoke with Apple support yesterday and they suggested restore the iPad but since `I have the same issue on the Mac, `I don't think this is going to help.


Any tips or suggestions to solve this?

Thanks in advance

iPhone 12 Pro, iOS 14

Posted on Jul 6, 2021 6:45 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,156 points

Posted on Jul 6, 2021 6:47 AM

This seems like your carrier issue, Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you.


Call Failed or Dropped Calls / Disconnecting

In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).


Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.

  • Your Signal Is Weak.
  • It's Raining (Cats & Dog)
  • The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  • You've Misunderstood Your Signal Strength
  • You are moving and the signal weakens while changing from one tower to another


Options Are...


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,156 points

Jul 6, 2021 6:47 AM in response to Alex_T12

This seems like your carrier issue, Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you.


Call Failed or Dropped Calls / Disconnecting

In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).


Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.

  • Your Signal Is Weak.
  • It's Raining (Cats & Dog)
  • The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  • You've Misunderstood Your Signal Strength
  • You are moving and the signal weakens while changing from one tower to another


Options Are...


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calls on other devices fail iOS 14.6

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