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User profile for user: Notgettingcreditforsteps
Notgettingcreditforsteps Author
User level: Level 1
8 points

Apple Watch not counting my steps correctly

I’ve been doing an American Heart Association walk - a 3 mile walk; for each mile the video tells me I have now walked one mile - my watch says.76; at 2 miles my watch says1.53; at 3 miles my watch says I’ve now walked 2.17 miles. I’ve tried this repeatedly, sometimes I can get it to .8, 1.6, and 1.4 - never the 3 miles. I’ve reset my watch, have location and distance services turned on in my phone settings - what else can I do?

Apple Watch Series 4, watchOS 7

Posted on Jul 7, 2021 10:24 AM

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User profile for user: javaliga
javaliga
User level: Level 10
119,835 points

Posted on Jul 7, 2021 10:37 AM

See the "Make sure that you earn Move and Exercise credit" section in:

Get the most accurate measurements using your Apple Watch - Apple Support


You should also make sure your watch is calibrated:

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


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Apple Watch not counting my steps correctly

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