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Level 1

8 points

iphone12

i can't edit my new iphone 12 setting, the system just stop and no respone

iPhone 12, iOS 14

Posted on Jul 7, 2021 6:53 PM

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Top-ranking reply

Level 10

684,615 points

Posted on Jul 7, 2021 7:35 PM

See the Apple Support article(s) below.

iPhone, iPad, or iPod touch won't turn on or is frozen

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Restore - If you see an error when you update or restore your iPhone, iPad, or iPod

Backup - Restore your device from an iCloud or iTunes backup.

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1 reply

Top-ranking reply

Level 10

684,615 points

Jul 7, 2021 7:35 PM in response to CHTAN49

See the Apple Support article(s) below.

iPhone, iPad, or iPod touch won't turn on or is frozen

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Restore - If you see an error when you update or restore your iPhone, iPad, or iPod

Backup - Restore your device from an iCloud or iTunes backup.

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iphone12

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