iPad with lost ID

For the Activation Lock support request - hthttps://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).

If you didn't receive your verification or reset email - Apple Support - https://support.apple.com/HT201455

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

If necessary, if you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 

Request additional support for unlocking your device

Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened). Call the store before going to make sure they can help.

Genius Bar Reservation and Apple Support Options - Apple.    

or contact Apple ID Support. 

 Apple ID - Official Apple Support.    

Contact Apple for help with Apple ID account security - Apple Support.      (Link doesn’t always load)   

Get Support   https://getsupport.apple.com        Work through the screens to get a chat option. 

Apple Support schedule phone call        

https://twitter.com/AppleSupport       

Thanks Limnos. I have seen a couple of posts where an Apple Store would unlock it??? That I why I added the call the store before going. It would be nice if Apple would update/clarify what is the current policy.

I too was wondering but I could see that now that unlocking is official and they provide an online service for it they may wish to standardize the criteria and keep it in the neutrality of an online application. Before it was a wild-west of an unofficial process with no set criteria and pretty much at the whim of an Apple Store manager. Unfortunately they permanently closed the Apple Store near me last summer so I can't just go in and ask somebody the way I did 2 years ago.

Apple Stores used to provide this service but according to this post they do not anymore: https://discussions.apple.com/thread/252911026

You are welcome.