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Level 1

4 points

Account Disabled

I keep getting a message stating that my account has been disabled in the App Store and ITunes. How do I fix this?

iPhone 11, iOS 14

Posted on Jul 10, 2021 10:54 PM

Top-ranking reply

Level 10

418,849 points

Posted on Jul 11, 2021 6:13 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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