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Level 1

4 points

I can't update my payment info on my iphone 12

My payment info says failed, but I can't figure out how to update

Posted on Jul 15, 2021 8:11 AM

Top-ranking reply

Level 10

208,506 points

Posted on Jul 15, 2021 8:17 AM

If you already followed (to no avail) all the steps provided in this support article:--> Change, add, or remove Apple ID payment methods - Apple Support, I suggest that you contact iTunes Store Support Team:--> iTunesStore & App Store – Get support for various issues, choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

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