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User profile for user: Espressohead
Espressohead Author
User level: Level 1
4 points

Safari 14.1 not loading some pages

Hi,


Safari is failing to load some pages: the blue progress line under the address bar simply stalls once it gets to about 20% of the way across. Other pages load perfectly well.


I have tried the following:


Disabling all extensions.

Using Private browsing so the site doesn't use existing stored data.

Disabling the ethernet connection and enabling Wi-Fi instead.


None of these interventions have any impact. The problematic pages load without any issues using Safari on my iPad and iPhone.


Incidentally (maybe related or not), Mail keeps dropping its connection to all my email accounts (using imap). If I want to check email on my iMac I have to quit Mail and reopen it. Mail will then connect successfully and download emails, but after a few minutes will drop the connection to all accounts. Again, I have no issues with Mail on iPhone or iPad. Calendar and other apps using the internet connection all work fine.


I have an iMac (Retina 4K, 21.5-inch, 2019) running Big Sur 11.4 and Safari 14.1.1.

iMac 21.5″, macOS 11.4

Posted on Jul 16, 2021 4:40 AM

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User profile for user: dominic23
dominic23
User level: Level 10
83,952 points

Posted on Jul 16, 2021 6:26 AM

 Go step by step and test.


1. Quit Safari and Mail.Launch these apps holding the Shift key down.


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. 

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. 1. Restart the router.

    2. Deselect Proxies, if selected.

      System Preference > Network > Advanced  > Proxies Tab

      Unlock the lock if you have to.

      Under "Select  a protocol…”, uncheck any box if check-marked.

      Click "OK” then  "Apply”.

        https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/14.0/mac/11.0


4.Try suggestions given in this article.

   If you can’t open a Safari window on Mac

    https://support.apple.com/guide/safari/if-you-cant-open-a-safari-window-ibrw1077/14.0/mac/11.0

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User profile for user: dominic23
dominic23
User level: Level 10
83,952 points

Jul 16, 2021 6:26 AM in response to Espressohead

 Go step by step and test.


1. Quit Safari and Mail.Launch these apps holding the Shift key down.


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. 

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. 1. Restart the router.

    2. Deselect Proxies, if selected.

      System Preference > Network > Advanced  > Proxies Tab

      Unlock the lock if you have to.

      Under "Select  a protocol…”, uncheck any box if check-marked.

      Click "OK” then  "Apply”.

        https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/14.0/mac/11.0


4.Try suggestions given in this article.

   If you can’t open a Safari window on Mac

    https://support.apple.com/guide/safari/if-you-cant-open-a-safari-window-ibrw1077/14.0/mac/11.0

Reply

Safari 14.1 not loading some pages

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