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I forgot the password to my iPhone X and am now locked out. How do I back it up while not being able to unlock my phone? I am waiting for it to automatically backup to iCloud, but it says the backup is incomplete when I checked on my computer. Does that mean a backup cannot be completed unless it's unlocked?
iPhone X
Yeah, you can't back up your device when it is disabled unfortunately, the backup would need to be taken before it is disabled
If your device is disabled or you forgot your passcode, you will need to erase your device
Follow the steps in this article:
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
If you have a backup you can restore it from that
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Good luck!
Yeah, you can't back up your device when it is disabled unfortunately, the backup would need to be taken before it is disabled
If your device is disabled or you forgot your passcode, you will need to erase your device
Follow the steps in this article:
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
If you have a backup you can restore it from that
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Good luck!
How can I backup iPhone while it's locked and disabled?
