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Could not activate iPad

I turned on my iPad and it said Could not activate IPad


iPad 2, iOS 9

Posted on Jul 19, 2021 7:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2021 8:34 AM

You should check this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407


If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.


If this is not what you are asking, provide more details so someone may offer a solution.

2 replies
Question marked as Top-ranking reply

Jul 19, 2021 8:34 AM in response to tayja144

You should check this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407


If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.


If this is not what you are asking, provide more details so someone may offer a solution.

Jul 19, 2021 11:04 AM in response to tayja144

This issue has mostly affected iPad 2 models with SIM cards for Cellular data service.


If you have a cellular iPad 2 model, try removing the SIM card from the SIM card tray, located on one of the long sides of the iPad ( you may need something small or pointy or the original SIM card tray tool that came with your Cellular service iPad 2 to open the tray ), remove the SIM card, try either a simple restart of your iPad 2 AND/OR try a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


Then, try re-activating your iPad 2 without the SIM card in the tray.


If successful, return the SIM card back into the tray.



If no joy,


Leave the SIM card installed, first, and try to re-activate your iPad 2 with it connected to a computer running iTunes.



If STILL no joy,


Try taking out the SIM card and try the re-activation with your iPad 2 connected to the computer and iTunes, once again.




Possible solution WITHOUT a SIM card (WiFi ONLY iPad ).



Connect your iPad to a computer running the latest iTunes.


Force your (still plugged-in) iPad to restart by pressing and holding the power (Sleep/Wake) and Home buttons at the same time. Keep holding them down until you see the Recovery mode screen. You probably need to keep holding these down for longer than you think: the screen will go black then after a few seconds, and the Apple logo will appear, but you need to keep holding the buttons for another 10 seconds or so before the iPad goes into Recovery mode.



You'll be given the option to restore or update in iTunes. Select Update.



iTunes will now try and attempt to reinstall iOS 9.3.5.


If the update process takes more than 15 minutes, your iPad will exit recovery mode, and you'll need to repeat the above step.


Some other users here reported seeing the error message again during this process, but says you should ignore it and wait.



After the update is finished, leave your iPad connected to the computer. You'll now need to complete the activation setup process for your iPad using iTunes.



IF still no joy at this point, leave your iPad connected and force another restart of your iPad as I described earlier in this reply post.



This time your iPad should ask if you want to restore it.



Once the restore is finished, you will be asked to select whether you want to activate the iPad as a "new" device or if you want to restore it from your last backup. Selecting the new iPad option will format your iPad so it is like new and restoring it will retrieve your data again.



Good Luck to You!

Could not activate iPad

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