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Apple Watch

Hello!! After the update to my Apple Watch last night. It will not read any of my activity! It will read my heart rate. But it will not track my steps, calories or anything to do with the activity ring. I have went thru all the settings to make sure they are all turned on in fitness sharing. I have never had an issue until this update. Idk what to do. Please help me. Thank you

Apple Watch

Posted on Jul 22, 2021 10:12 AM

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Question marked as Top-ranking reply

Posted on Jul 22, 2021 10:33 AM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Jul 22, 2021 10:33 AM in response to Kayla_taylor2016

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apple Watch

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