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I’m trying to change my iCloud payment method but it keeps saying decline

It’s been months now since I have been trying to change my iCloud payment method using my MasterCard but everytime I try it keeps saying decline




[Image Edited by Moderator to Remove Personal Information]

Posted on Jul 22, 2021 10:27 AM

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Question marked as Top-ranking reply

Posted on Jul 22, 2021 12:06 PM

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631 For most people this means a card from the same country as the store you are using.


If you still have problems Click here --> https://support.apple.com/choose-country-region/Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



DO NOT POST YOUR CARD NUMBER unless you want everybody in the world charging purchases to your card. I have requested it be removed but you may wish to monitor it.

1 reply
Question marked as Top-ranking reply

Jul 22, 2021 12:06 PM in response to Donkeshi2

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631 For most people this means a card from the same country as the store you are using.


If you still have problems Click here --> https://support.apple.com/choose-country-region/Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



DO NOT POST YOUR CARD NUMBER unless you want everybody in the world charging purchases to your card. I have requested it be removed but you may wish to monitor it.

I’m trying to change my iCloud payment method but it keeps saying decline

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