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I bought a new iPhone and received a year of free Apple TV. I have an Apple TV device that is a couple of years old. I keep trying to sign in. It takes my user name and password then it wants me to enter a 6 digit number after the password. The system sends me the 6 digit code but when I enter it after my password, as instructed, it just keeps saying it is incorrect. How do I fix this?
Apple TV (2nd gen)
Apple TV+ requires Apple TV (3rd generation or later), even for AirPlay. Apple TV (2nd generation) is not supported unfortunately. All the ways to watch Apple TV+ - Apple Support
If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.
Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.
Apple TV+ requires Apple TV (3rd generation or later), even for AirPlay. Apple TV (2nd generation) is not supported unfortunately. All the ways to watch Apple TV+ - Apple Support
If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.
Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.
Thank you. Manually requesting the verification code worked.
Apple TV won't let me sign in
