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User profile for user: Mithil2506
Mithil2506 Author
User level: Level 1
4 points

Inappropriate money deduction by iPhone iTunes store

Dear Sir/mam,


My Name is Mithil M. and I'm using iPhone 12 Pro Max. My money has been deducted by apple via iTunes store worth Rs.999/- which I have not purchased for any app or purchased item; so I want to know is there any provision in T&C for the same? and if there is provision what is exactly had mentioned for return or refundable money if any inappropriate money shall be deducted by apple? Help or Assist me if anyone knows the T&C.


Regards,

Mithil M.



[Edited by Moderator]

Posted on Jul 26, 2021 3:53 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
471,741 points

Posted on Jul 26, 2021 8:40 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


Once you find out what the charge was for by using the above instructions, see the following if you need to request a refund: Request a refund for apps or content that you bought from Apple - Apple Support


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User profile for user: FoxFifth
FoxFifth
User level: Level 10
471,741 points

Jul 26, 2021 8:40 AM in response to Mithil2506

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


Once you find out what the charge was for by using the above instructions, see the following if you need to request a refund: Request a refund for apps or content that you bought from Apple - Apple Support


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Inappropriate money deduction by iPhone iTunes store

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