You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Update

It says i need 10GB to update my mac and am unable to do so, but when I check disk space it says 27GB

MacBook Pro 13″, macOS 10.14

Posted on Jul 26, 2021 10:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2021 4:16 AM

Hopefully these steps will free up additional storage.


1. Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.

    To leave Safe Mode, choose “Restart” at the bottom.

    Quote:

     Safe mode prevents your Mac from loading certain software when it starts up, including login items, 

     system extensions not required by macOS,

     and fonts not installed by macOS. It  also does a basic check of your startup disk, 

     similar to using First Aid in Disk Utility

     And it deletes some system caches, including font caches and the kernel cache, 

     which will be created again automatically as needed.


2. Free up storage space on your Mac



1 reply
Question marked as Top-ranking reply

Jul 27, 2021 4:16 AM in response to millymcandrew

Hopefully these steps will free up additional storage.


1. Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.

    To leave Safe Mode, choose “Restart” at the bottom.

    Quote:

     Safe mode prevents your Mac from loading certain software when it starts up, including login items, 

     system extensions not required by macOS,

     and fonts not installed by macOS. It  also does a basic check of your startup disk, 

     similar to using First Aid in Disk Utility

     And it deletes some system caches, including font caches and the kernel cache, 

     which will be created again automatically as needed.


2. Free up storage space on your Mac



Mac Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.