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Why does it tell me my Apple ID cannot be used to unlock this watch

Apple Watch, watchOS 4

Posted on Jul 28, 2021 4:05 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2021 7:43 AM

Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


1 reply
Question marked as Top-ranking reply

Jul 28, 2021 7:43 AM in response to iptisaam

Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


Why does it tell me my Apple ID cannot be used to unlock this watch

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