You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My email was hacked and can’t access my Apple ID. How can I change it to a different email

My email was hacked and can’t access my Apple ID. How can I change it to a different email without having to access my old email since I don’t have access to it

Posted on Jul 29, 2021 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2021 10:57 AM

If you can still log into the ID, see if anything here helps. Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

1 reply
Question marked as Top-ranking reply

Jul 29, 2021 10:57 AM in response to Showtymepromohouston

If you can still log into the ID, see if anything here helps. Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

My email was hacked and can’t access my Apple ID. How can I change it to a different email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.