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Pages won't open, Start Page icons turn gray, have to keep restarting MacBook Air M1

This is a new problem, pages won't open and the Start Page icons turn gray. Once I restart, it's fine, but the problem keeps occurring. What is going on with this?

MacBook Air (2020 or later)

Posted on Jul 30, 2021 4:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2021 5:41 AM

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

2 replies
Question marked as Top-ranking reply

Jul 31, 2021 5:41 AM in response to Beach Ball Blues

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

Pages won't open, Start Page icons turn gray, have to keep restarting MacBook Air M1

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