You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple.com unauthorized charge

Please refund my card $17.64 ASAP this was already paid and this is a double charge and paid individually with different credit card. I appreciate your quick response and taken care of now

thanks again

kathleen langley

iPad, iPadOS 14

Posted on Aug 1, 2021 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2021 9:01 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account and cannot refund anything. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 1, 2021 9:01 AM in response to Kathleenjelliottlangley

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account and cannot refund anything. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


Apple.com unauthorized charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.