You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID

My Face ID stopped working. I tried to reset the Face ID, and create a new Face ID and it will not work or proceed to the next step. Not sure what to do about fixing it, thoughts?

iPhone 12, iOS 14

Posted on Aug 1, 2021 7:02 PM

Top-ranking reply

ChrisJ4203

Level 10

230,606 points

Posted on Aug 1, 2021 7:17 PM

Check the troubleshooting steps here, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and if that does not help, use the Get Support link at the top of the page here to contact Apple Support for assistance.

View in context

Face ID

Similar questions