You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: emmyal
emmyal Author
User level: Level 1
4 points

Ipad Pro not charging

My iPad Pro will not charge. I have tried rebooting it several times but that doesn't work. The Apple logo shows but then nothing.

iPad Pro, iPadOS 14

Posted on Aug 2, 2021 5:41 AM

Reply
Question marked as Top-ranking reply
User profile for user: apfelkopf
apfelkopf
User level: Level 5
7,253 points

Posted on Aug 2, 2021 7:33 AM

Ok, just for my understanding: the iPad is off, you plug in the charger and the Apple Logo shows and then disappears again? If I have that right then I would try a different cable and charger first. If that doesn't help then I would suggest making a Genius Bar appointment to have Apple run diagnostics on the device as it may be a defective battery.



View in context

Similar questions

8 replies
Question marked as Top-ranking reply
User profile for user: apfelkopf
apfelkopf
User level: Level 5
7,253 points

Aug 2, 2021 7:33 AM in response to emmyal

Ok, just for my understanding: the iPad is off, you plug in the charger and the Apple Logo shows and then disappears again? If I have that right then I would try a different cable and charger first. If that doesn't help then I would suggest making a Genius Bar appointment to have Apple run diagnostics on the device as it may be a defective battery.



Reply

Ipad Pro not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up