You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sabinee1 Author

Level 1

4 points

LOST PHOTOS - Didn't all upload to my iCloud from old phone!

I had to hand in my phone back to my ex-employer as I left the company a month ago. The night before I tried uploading and saving everything to the drive, as I had been paying for increased storage etc, however my photo's kept pausing and now I have lost 2 years worth of photos. I have 2015-2018 and 2021, but nothing in-between.

Can I restore all these old photos to my phone as they were on the final backup my phone did? I've looked for them on iCloud photos and cannot find them, but hoping they'd be saved as part of the old backup?

iPhone 12, iOS 14

Posted on Aug 5, 2021 8:18 AM

Top-ranking reply

muguy

Level 10

81,187 points

Posted on Aug 5, 2021 8:21 AM

Only if you made the backup to a computer and it included those photos. You would need to restore your device from that backup, which will be at the expense of anything new, so make a new backup of your device too (on a computer)

View in context

LOST PHOTOS - Didn't all upload to my iCloud from old phone!

Similar questions