You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t download apps over wifi

All of the sudden this morning I can no longer download apps over wifi. I can over cellular data. I had no issue doing this last night. Restarting the phone and resetting all network settings hasn’t fixed the issue.


Additionally my old iPad 2 on 10.3.3 has no issue downloading apps on the same WiFi network.

Posted on Aug 7, 2021 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 8:28 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


1 reply
Question marked as Top-ranking reply

Aug 7, 2021 8:28 AM in response to Daggertrout

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Can’t download apps over wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.