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Phone activation

I've bought an OLD iPhone 5 from my sister-in-law's ex-family a while back. The phone is activation locked and there is no communication with that family. Is there a way for me ta get the activation lock off the phone without the previous owner's apple ID?

iPhone 5

Posted on Aug 9, 2021 1:36 AM

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Question marked as Top-ranking reply

Posted on Aug 9, 2021 4:26 AM

Essentially, no.


'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you.


2 replies
Question marked as Top-ranking reply

Aug 9, 2021 4:26 AM in response to Conrad8103

Essentially, no.


'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you.


Phone activation

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