You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my phone say requesting update

Why is my phone saying requesting update and not updating

iPhone 11 Pro, iOS 14

Posted on Aug 14, 2021 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2021 7:33 AM

Probably because all of the requirements to update are not being met. This includes:

  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
1 reply
Question marked as Top-ranking reply

Aug 14, 2021 7:33 AM in response to Reggieb0520

Probably because all of the requirements to update are not being met. This includes:

  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode

Why does my phone say requesting update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.