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Level 1

4 points

iphone12 screen frozen

My iphone 12 screen is frozen and won't respond to touch. I have tried doing a hard reboot, using the volume buttons and side button, but it isn't responding.

Please advise.

iPhone 12, iOS 14

Posted on Aug 15, 2021 12:45 PM

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Level 2

208 points

Posted on Aug 15, 2021 12:49 PM

Try this: https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

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Top-ranking reply

Level 2

208 points

Aug 15, 2021 12:49 PM in response to anya46

Try this: https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

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iphone12 screen frozen

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