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bennie197 Author

Level 1

4 points

Need help to fix my disabled account.

I have a new credit card for my account but it won’t let me add the new payment because my account is disabled.

iPhone 6, iOS 12

Posted on Aug 15, 2021 3:11 PM

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Top-ranking reply

Level 10

684,783 points

Posted on Aug 15, 2021 3:21 PM

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

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1 reply

Top-ranking reply

Level 10

684,783 points

Aug 15, 2021 3:21 PM in response to bennie197

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

Reply

Need help to fix my disabled account.

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