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Level 1

4 points

Face ID not working

My Face ID doesn’t work to unlock my phone it only works to download

iPhone 11 Pro Max, iOS 14

Posted on Aug 16, 2021 10:36 AM

Top-ranking reply

Level 10

418,897 points

Posted on Aug 16, 2021 12:23 PM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

Are you changing your appearance when downloading apps such as taking off your glasses? Face id glitch... - Apple Community

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