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Apple gift card

Purchased an Apple gift card that can only be used for apps, music by mistake. Wanted to purchase an Apple store gift card for actual purchases of phone, watch. Is there a way to exchange?

Posted on Aug 17, 2021 11:02 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2021 12:27 PM

You will have to ask Apple if they are prepared to do this for you. Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


Check your Apple ID balance - https://support.apple.com/HT202359 -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Aug 17, 2021 12:27 PM in response to Hoff5

You will have to ask Apple if they are prepared to do this for you. Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


Check your Apple ID balance - https://support.apple.com/HT202359 -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Apple gift card

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