You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can not update my MacBook air 13 inch 2017 ( Current version macOS BigSur Version 11.4) to Big Sur 11.5.2, it gives an error( Download Failed- An error occurred while downloading the selected updates. Please check your internet connection and try again) I have tried doing it in safe mode but still cannot update. the memory in the system is adequate too.
s_1234 Said:
"I can not update my MacBook air 13 inch 2017 to Big Sur 11.5.2: [...]The internet connection is excellent and stable but still cannot update to BigSur 11.5.2"
-------
What to Do:
Can you visit other sites (i.e. google.com) just fine? If so, then that means there is an error connecting to Apple's servers. So...
Create a Temporary Admin:
See what happens when you use a new administrator to install this. If it works, then there is an error in your current user.
Try this in Safe Mode:
If you can't click something, then try it in Safe Mode [Hold Down: the shift key upon boot]. In Safe Mode, Login Items do not open at login; certain preferences are set aside; and damaged system files (i.e. caches) are fixed. Go Here: Start Up your Mac in Safe Mode - Apple Support
Use Ethernet:
On the computer, you connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
s_1234 Said:
"I can not update my MacBook air 13 inch 2017 to Big Sur 11.5.2: [...]The internet connection is excellent and stable but still cannot update to BigSur 11.5.2"
-------
What to Do:
Can you visit other sites (i.e. google.com) just fine? If so, then that means there is an error connecting to Apple's servers. So...
Create a Temporary Admin:
See what happens when you use a new administrator to install this. If it works, then there is an error in your current user.
Try this in Safe Mode:
If you can't click something, then try it in Safe Mode [Hold Down: the shift key upon boot]. In Safe Mode, Login Items do not open at login; certain preferences are set aside; and damaged system files (i.e. caches) are fixed. Go Here: Start Up your Mac in Safe Mode - Apple Support
Use Ethernet:
On the computer, you connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
The internet connection is excellent and stable but still cannot update to BigSur 11.5.2
I can not update my MacBook air 13 inch 2017 to Big Sur 11.5.2
