You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IMPORTANT photos that suddenly disappear after i update my iphone recently

what about my IMPORTANT photos that suddenly disappear after i update my iphone recently, how to recover them and why did that happen ? i'm in a pinch right now beacause of that .. i highly need your help .. please i'm begging you

iPhone XR, iOS 14

Posted on Aug 21, 2021 9:10 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2021 9:17 PM

It would be unusual for photos to disappear after updating. But, you can restore from your backup. https://support.apple.com/en-us/HT204184


You can also check iCloud.com/photos and/or your recently deleted album to see if there are any images there.

3 replies

Aug 21, 2021 9:20 PM in response to sultanmacod

sultanmacod Said:

"IMPORTANT photos that suddenly disappear after i update my iphone recently: what about my IMPORTANT photos that suddenly disappear after i update my iphone recently, how to recover them and why did that happen ? i'm in a pinch right now beacause of that .. i highly need your help .. please i'm begging you"

-------


Check iCloud, Directly:

Go here and see if it reside in iCloud: https://www.icloud.com/photos

Aug 21, 2021 9:26 PM in response to muguy

i did what you said couple of times already with no result .. but to tell you why i said it disappeared coz i didn’t delete it or whatever .. it was just there before i update then go to sleep, then when i woke up and check, i got few left(44) of my hundred(316) photos .. now tell me how did it happen .. by the way, i’m alone in my room so no one can touch my phone except me ..

IMPORTANT photos that suddenly disappear after i update my iphone recently

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.