You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My photos are stuck on 1% on iCloud

Hello,


My iPhone has 64GB of storage and is 63.4GB full. I have 47.65 GB of photos and videos. I have 200 GB of iCloud storage. But it's stuck at 1%. I've tried restarting the iPhone, logging out of iCloud and back in, turning the iCloud photos upload off and on. It doesn't work.



Thank you.

iPhone 8 Plus, iOS 13

Posted on Aug 23, 2021 11:56 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2021 12:50 PM

Hi, make sure your wifi is good. Secondly, 47 gb of photos can take hours, and there have been cases days…. So be patient, let it upload in the back ground.


did you try a hard reset? Also, you can try signing out of i cloud or disable photos and then re enable it.


good luck

2 replies

My photos are stuck on 1% on iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.