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Level 1

8 points

iTunes won't connect with my phone

My iPhone 7 Plus won't connect to iTunes with my new MacBook Air. Please help.

iPhone 7 Plus, iOS 14

Posted on Aug 24, 2021 2:27 PM

Top-ranking reply

Level 6

8,855 points

Posted on Aug 24, 2021 3:23 PM

Hi, try a hard reset and see

Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons.

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