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fredgd2004 Author

Level 1

4 points

iPhone Xs screen dead zone

My iPhone screen has a dead zone, I tried reinstalling iOS but I can't turn off the Find my Phone because I cannot enter the password as some of the letters are in the deadzone..

iPhone XS

Posted on Aug 24, 2021 5:16 PM

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1 reply

1ssmith

Community Specialist

Aug 25, 2021 11:27 AM in response to fredgd2004

Hi fredgd2004,

Welcome to the Apple Support Communities!

We are happy to help with the issue you are having with not being able to turn off Find my iPhone. You can also use a different device or computer. Learn how to Remove a device from Find My iPhone on iCloud.com here.

If you need to take in your device for service for the screen issue, Find Locations here or Contact Apple Support here.

Cheers!

iPhone Xs screen dead zone

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