You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2x Camera doesn’t work, but 1x working

My Xs max 2x camera is totally blur while 1x capture beautifully. How this happen ? please help me.

Posted on Aug 29, 2021 1:09 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2021 7:39 PM

Hello, nimeshpaudel.


Thank you for posting in Apple Support Communities. We understand that the photo becomes blurry when you tap 2x to quickly zoom in on a shot using the Camera app on your iPhone, but it sounds like the photo is perfectly clear when using other zoom settings.


If we’re on the same page, try the steps outlined in “If the camera isn’t working” here: 

If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Still not able to take a clear photo using the 2x zoom feature? 


- Try a shot farther away.

- Test with both front and rear facing cameras.

- Try touching and holding the zoom controls, then dragging the slider slowly to see if it will manually adjust. 


Warmest Regards.

1 reply
Question marked as Top-ranking reply

Aug 29, 2021 7:39 PM in response to nimeshpaudel

Hello, nimeshpaudel.


Thank you for posting in Apple Support Communities. We understand that the photo becomes blurry when you tap 2x to quickly zoom in on a shot using the Camera app on your iPhone, but it sounds like the photo is perfectly clear when using other zoom settings.


If we’re on the same page, try the steps outlined in “If the camera isn’t working” here: 

If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Still not able to take a clear photo using the 2x zoom feature? 


- Try a shot farther away.

- Test with both front and rear facing cameras.

- Try touching and holding the zoom controls, then dragging the slider slowly to see if it will manually adjust. 


Warmest Regards.

2x Camera doesn’t work, but 1x working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.