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iPhone X on 14.7.1
It worked fine so far, but now iMessage won't record anything but static noise when I try to send a voice message. Voice Memos app works just fine, this only happens in iMessage. Any solutions?
iPhone X
Hello and welcome to the Apple Support Communities, rkr4201.
We understand that you hear static when attempting to send a voice message, so we'd like to see how we can help. If you haven't done so already, Restart your iPhone. Sometimes this simple step can resolve minor issues. Although this seems to only occur when using iMessage, removing any cases or screen protectors and making sure there's no dirt or debris in the opening may help. Learn more here: If the microphones on your iPhone aren't working. If needed, this article goes over the best way to clean your iPhone: Cleaning your iPhone.
If you need more help, reply with the answers to these questions:
Cheers!
Hello and welcome to the Apple Support Communities, rkr4201.
We understand that you hear static when attempting to send a voice message, so we'd like to see how we can help. If you haven't done so already, Restart your iPhone. Sometimes this simple step can resolve minor issues. Although this seems to only occur when using iMessage, removing any cases or screen protectors and making sure there's no dirt or debris in the opening may help. Learn more here: If the microphones on your iPhone aren't working. If needed, this article goes over the best way to clean your iPhone: Cleaning your iPhone.
If you need more help, reply with the answers to these questions:
Cheers!
rkr4201,
Thanks for the reply. The best step forward would be to reach out to Apple Support directly. They can be reached here: Get Support, or by calling the most applicable phone number listed here: Contact Apple for support and service.
All the best!
Hi!
Yes, this only occurs when using iMessage. I tried restarting the phone, resetting to factory settings, and cleaning the microphone of course. I don’t use any screen protectors or cases either.
The problem remains with whichever contact I try.
It’s not location specific.
The recipient also hears a static noise and no voice.
Thanks!
iMessage voice message only records static noise
