You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My ipad pro screen cracked. How much does it cost to fix it? Please

Posted on Aug 31, 2021 4:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 5:11 AM

See this support page:--> iPad Repair - Official Apple Support

or, make an appointment and have your device inspected at anApple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.

After checking it out, they'll give you all the available options.

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Aug 31, 2021 5:11 AM in response to space160

See this support page:--> iPad Repair - Official Apple Support

or, make an appointment and have your device inspected at anApple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.

After checking it out, they'll give you all the available options.

Regards

Giulio

Aug 31, 2021 5:32 AM in response to space160

It is notoriously difficult to prove that a crack is the result of a manufacturing or material defect. As such, screen damage is often excluded from warranty claims.


Apple offer a limited one-year warranty - against which you might attempt to make a claim. If making a warranty claim, your should first attempt to make a claim with your retailer - as it is most often the retailer with whom your purchase contract (and therefore your warranty) principally exists. If unsuccessful, you then have the potential backup of making a claim against the manufacturer’s limited warranty.


If you had the foresight of opting to purchase Apple’s AppleCare+ plan, this being an insurance product, you will have the security of being able to make claim with Apple regardless of fault. In such circumstances, a small excess/deductible charge is made - and you will receive a replacement (usually a reconditioned iPad of the same model and specification) iPad.


Outside of warranty and AppleCare+, screen repairs through Apple are typically charged at c.60% of the cost of the iPad when it was new. In such circumstances your iPad will normally be exchanged, in lieu of an actual repair, for a reconditioned iPad.


iPad Repair – Official Apple Support

My ipad pro screen cracked. How much does it cost to fix it? Please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.