You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera zoom

Every time I zoom in with the camera, it goes from clear to blurry about 1 second later. I have done everything I could think of with no results. Does anyone know why that is happening and how to fix it?

iPhone 8 Plus, iOS 14

Posted on Aug 31, 2021 4:56 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 10:47 PM

Dqjah Said:

"What is happening has never happened before. It literally goes from clear to blurry right before I take the picture. And when I take a picture, you have no idea what I am taking a picture of. I really think it’s a software issue."

-------


Thank you for the image.


What to Try:

A. Try This - Disable then Enable Camera:

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Enter: Keycode
  5. Tap: Allowed Apps
  6. Tap: Camera (So it is Green-Colored)


B. Restart iPhone:

Go Here: Restart your iPhone - Apple Support


C. Are you Using a Case?

Make sure that the back camera is not covered(somewhat) - For note: the microphone part is located between the lens and the flash. So, make sure all is not covered.


D. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


E. Report this Bug to Apple:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on what when you came across this issue, and how you have troubleshot it thus far.
  4. Proceed form there as necessary
3 replies
Question marked as Top-ranking reply

Aug 31, 2021 10:47 PM in response to Dqjah

Dqjah Said:

"What is happening has never happened before. It literally goes from clear to blurry right before I take the picture. And when I take a picture, you have no idea what I am taking a picture of. I really think it’s a software issue."

-------


Thank you for the image.


What to Try:

A. Try This - Disable then Enable Camera:

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Enter: Keycode
  5. Tap: Allowed Apps
  6. Tap: Camera (So it is Green-Colored)


B. Restart iPhone:

Go Here: Restart your iPhone - Apple Support


C. Are you Using a Case?

Make sure that the back camera is not covered(somewhat) - For note: the microphone part is located between the lens and the flash. So, make sure all is not covered.


D. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


E. Report this Bug to Apple:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on what when you came across this issue, and how you have troubleshot it thus far.
  4. Proceed form there as necessary

Camera zoom

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.