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KCB1111 Author

Level 1

4 points

I tried to change to another email but it said it was already in use, but it isn't! what do I do?

Apple ID

Posted on Sep 2, 2021 10:57 AM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Sep 2, 2021 11:16 AM

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address? If it is listed, you can remove/replace the email address.

Apple ID - Manage

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

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I tried to change to another email but it said it was already in use, but it isn't! what do I do?

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