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I already try what apple support said, but still I can't use my touch ID on my iphone 6 and it's the latest version on the phone. the screen still show faild.
cckkyaya Said:
"cannot use touch id: I already try what apple support said, but still I can't use my touch ID on my iphone 6 and it's the latest version on the phone. the screen still show faild."
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Refer to the link provided atop this post.
Have you tried removing all the fingerprints that are saved? Then add it back one at a time.
Did you upgrade the phone or anything recently, or did it just stop working suddenly.
yes. I already tried what you said. should I bring it to store then check it?
cannot use touch id
