Where do I go for help on my phone?
Do I go to Best Buy to get my phone fixed
iPhone 11 Pro Max, iOS 13
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Since it is a recent model, take it to an Apple Authorized Service Provider:
Click on this link to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> https://locate.apple.com/country
General information:
For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service
For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557
- "To protect your information and save time, follow these steps before you get service for your device."