You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone is Disabled

My iphone is disabled and I am not able to get back in. The screen tells me to connect to itunes, but when I do my only option is to restore it to its factory settings. Is there any other way I can get back in using my apple id without having to delete all my data? Thanks

iPhone 6 Plus, iOS 12

Posted on Sep 3, 2021 3:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 3:06 PM

Unfortunately, no. Once your phone has been disabled, your data is gone. The only thing you can do now is restore your phone. Hopefully, you had backups of your data.


If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306

1 reply

Iphone is Disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.