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Level 1

4 points

Phone does not ring on incoming calls or text

All other audio works except the ringer and incoming text. What can I do to correct this problem?

iPhone 8, iOS 14

Posted on Sep 4, 2021 7:19 AM

Top-ranking reply

Level 10

472,227 points

Posted on Sep 4, 2021 8:47 AM

Some things to check:

The ring/silent switch on the left side of the phone. See: https://support.apple.com/en-us/HT208353

Settings > Phone > Silence Unknown Callers: https://support.apple.com/en-us/HT207099

If none of the above, also try restarting: https://support.apple.com/en-us/HT201559

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