Apple Music

Well, I had just paid for my family subscription for Apple Music and I’ve noticed that whenever I’d try to play a song it’ll play but stop at 0:14 all the time. It will only play fully if I’m connected to WiFi, I can’t even play music offline. I’ve tried deleting all my music and restarting but I’ve gotten the same response, I’ve even deleted the app but it’s still the same. I don’t know what to do, this has happened to several of my family members who have downloaded songs just to have it stop at 0:14, sometimes if they’re lucky it’ll stop at 0:44 seconds. Other times the song will play all the way but just start randomly pausing in the middle and it’s just annoying now. I don’t know what to do at this point.