so my phone is disabled so i can’t download or update eny thing
can you plz fix it
Question marked as
Top-ranking reply
bellaskye11 Said:
"so my phone is disabled so i can’t download or update eny thing: can you plz fix it [...]i’m sad and my phone is disabled i can’t update or download nothing:("
-------
To Unlock It:
If you are locked out, then contact Apple Support. This is a theft deterrent. So, if you do not have the original proof of purchase (i.e. sales receipt or original packing?), then you may not be able to get back in.
Apple Support Contact Info:
- Contact Us - Choose Locations
- Proceed from there as necessary
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)