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my smart keyboard is not connecting to my ipad

my Smart Keyboard for my iPad randomly stopped working with my iPad

iPad, iPadOS 14

Posted on Sep 6, 2021 9:11 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2021 9:31 PM

Get help

If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an "Accessory not supported" alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Also, try these steps:

  1. Make sure that your iPad and Smart Keyboard Folio or Smart Keyboard are in the Type position and that you have the latest version of iOS or iPadOS.
  2. Remove the Smart Keyboard Folio or Smart Keyboard from your iPad.
  3. Restart your iPad.
  4. Reconnect the Smart Keyboard Folio or Smart Keyboard.


If the above does not work then please contact ➔ Apple Support


Axel F.



1 reply
Question marked as Top-ranking reply

Sep 6, 2021 9:31 PM in response to asundberg384

Get help

If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an "Accessory not supported" alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Also, try these steps:

  1. Make sure that your iPad and Smart Keyboard Folio or Smart Keyboard are in the Type position and that you have the latest version of iOS or iPadOS.
  2. Remove the Smart Keyboard Folio or Smart Keyboard from your iPad.
  3. Restart your iPad.
  4. Reconnect the Smart Keyboard Folio or Smart Keyboard.


If the above does not work then please contact ➔ Apple Support


Axel F.



my smart keyboard is not connecting to my ipad

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