You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

True-Depth not working

It says I have an issue with my true depth camera and my face unlock isn’t working and my phone is updated completely. Please advice me on the further steps.

iPhone XS, iOS 14

Posted on Sep 8, 2021 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 7:37 AM

Disabled Face ID alert on your device


The link on top of this page, under the "Related Article”, please read --> "What to do Next" section to understand the process. If that link did not help then please mention the exact difficulty faced by you.

2 replies

True-Depth not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.