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My AirPods are not charge

My AirPods are not turning on and it can’t connect to my device and I don’t no if it charged or not.




Posted on Sep 8, 2021 7:18 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 7:28 PM

Hey Christiane, sorry you’re experiencing this issue. 


First, try to remember if you have recently dropped the AirPods or have had liquid come in contact with it, if this is the case then they may be broken. However, if that's not the case please follow the instructions in this article and see if it resolves your issue.

https://support.apple.com/en-us/HT209463


If that doesn’t work please reply to this and I or someone else would be happy to assist you further.


-Kyle



2 replies
Question marked as Top-ranking reply

Sep 8, 2021 7:28 PM in response to christiane114

Hey Christiane, sorry you’re experiencing this issue. 


First, try to remember if you have recently dropped the AirPods or have had liquid come in contact with it, if this is the case then they may be broken. However, if that's not the case please follow the instructions in this article and see if it resolves your issue.

https://support.apple.com/en-us/HT209463


If that doesn’t work please reply to this and I or someone else would be happy to assist you further.


-Kyle



My AirPods are not charge

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