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Verification code from Apple is going to a phone number I don't use anymore

My husband Is trying to reset his Apple account but Apple is trying to verify the account by sending a verification code to his old number and he no longer has access to that. How can we change it.


[Re-Titled by Moderator]

Posted on Sep 11, 2021 4:57 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2021 9:19 AM

See if anything here helps.  If necessary, he can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *

2 replies

Verification code from Apple is going to a phone number I don't use anymore

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