App store opens with a blank page. Can't access anything. Help

Hello Juli,

It sounds like you're having some trouble with the App Store.

If you're using an iOS device, make sure that cellular data is set to be used when not connected to Wi-Fi. Go to Settings > Cellular > and toggle on App Store. Learn more here: Check the cellular data usage on your iPhone and iPad - Apple Support.

Also please take a look here at this resource: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support.

Cheers.

Like the other replies here, I am having the same issue but on my MacBook Air, which is fully updated to MacOs Big Sur 11.6.

Out of nowhere, my Macbook alerted me that I no longer had accesss to iCloud and needed to log back with my apple id and password. Try as I did, it wouldn't work. SO I reseet my password, logged into my iPhone and icloud using the new password and icloud works fine everywhere EXCEPT in system preferences for my entire computer.

I type in my apple id, the new password (I am positive I am entering the correct one). I do not get any error message. Just a pause of about 15 seconds and then right back to where I started with "log in with your apple ID". It's roundabout and there is seemingly no way for me to connect to iCLoud on my MacBook Air ever since I did the software update for MacOS.

I have the same problem intermittently with my MacBook Pro. The app store comes up with a blank page. I can wait 30 minutes for more and it is still a blank age.

Karina,

I think she might be having the same problem I am but with her MacBook Air. Not iOS related.

Any ideas??

Jamie

PS I am up to date on my OS. MacOS Big Sur Version 11.6